Customer Testimonials
Great service,
Great staff, excellent customer service and comfortable waiting area.
The service writer Kevin is amazing. He always takes care of us and follows up immediately.
⭐⭐⭐⭐⭐ We had such a great experience buying our car with Natalia! ❤️ She was so kind, patient, and helpful throughout the whole process. She made us feel comfortable and made everything easy and stress-free. We’re really happy we got to work with her and truly appreciate all her help. Thank you, Natalia, for making our car-buying experience such a positive one! We highly recommend her to anyone looking to buy a car! 😊
Very nice and kind . Adam is a very good advisor. He explained everything about services and also nice and kind person
I don’t received the list of things we’d to change or mentalities until after I left the building
Excellent service, attentive to detail and welcoming to questions.
Excellent service because of the Service Advisor, Tony Ortiz. Tony was extremely patient, kind and knowledgeable. He went above and beyond to make this appointment so easy for me. Everything was as promised… and then some. Thank you.
He's always a pleasure to deal with, he's knowledgeable and gets me in and out of the service department quickly...
Excellent service The repair work fixed the radio control issue I was having Nice work
Salesman Keith made this deal work. One of the few places I’ve been for a quick, smooth transaction. Highly recommended!
Got an oil change and tire rotation. They were done in a little over an hour.
Natalia Haq is the best! Very helpful, worked hard to find the best option for me! Made what could be a stressful situation - easy! Highly recommend her if you are looking for a car!
I was charged for a synthetic oil change and I was suppose to receive a free one the service department person I normally deal with was not there
I prefer this location over the others because the service is always great! The staff is so friendly and welcoming. Ken is the best and is always so helpful. He goes above and beyond to make sure I’m satisfied with my services every time.
Highly recommend. Consistency in great communication, service and over all experience. Thank you so much.
Always a great experience, takes very good care of car Goes over & beyond for his customers.
Always a great experience, takes very good care of car Goes over & beyond for his customers.
Great service and the whole team is great
From the minute you step out of your car you get a warm greeting from the service advisor, technician repairs are done very well and in a timely manner , such a pleasant experience every time from a trust worth tram.
Great customer service from Nissan I enjoyed working with services advisor in getting my vehicle fixed
Another great experience. Tony Ortiz got me in and out. Tony is always friendly and very thorough. He makes himself available when I call and is always helpful and friendly.
Excellent service and phenomenal customer service. Ken and the repair men are very professional and knowledgeable and really look out for the customer keeping us updated along the way. We are very happy and pleased. It’s really the best place to go for car repair. The costs are very reasonable and not high or exorbitant but in line with other car repair shops. Thank you Ziegler Nissan!!!
I enjoyed working with the team at Zeigler Nissan; specially the sales person MikeCowboy. He was very nice and patient with me. I recommend them to buyers.
Great sales experience. Mike was an excellent and informative sales consultant.
Adam went above and beyond. Did take a bit longer for repairs then expected and damage to my new vehicle upon pickup that had to be repaired. But Adam had it taken care of quickly.
Kevin Rodriguez took good care and was very communicative during our visit. He was very reasonable and explained exactly what was needed for my vehicle’s maintenance. We are happy with the service here!
To Nissan, Tony, the Mechanics, and the Entire Service Team,
I want to take a moment to recognize everyone who works hard to keep customers safe and on the road. From Tony to the mechanics who get their hands dirty, your dedication, patience, and hard work deserve appreciation.
Although my journey with my 2013 Nissan Sentra has had its challenges, I believe great businesses are defined not only by the vehicles they sell, but by how they treat their customers.
A great company is built by great people, and great people make a lasting difference. Keep striving for excellence, keep taking ... Read More Google - Oct 16, 2026
Excellent service . Christine was very helpful. Highly recommend Zeigler Nissan for future service and repairs. Thank you
It's was a great experience and very friendly. Adam was great and was keeping me updated while I was waiting.
It's was a great experience and very friendly. Adam was great and was keeping me updated while I was waiting.
She greeted me at my car as I pulled in. She texted me with the updates to my service and she was very friendly.
We had such a wonderful experience working with Djamal Oucif! My husband and I had been shopping around for an SUV to trade in our Honda Pilot and get something new, and honestly, some of our experiences at other dealerships had been disappointing. We didn’t always feel comfortable or welcomed, but Djamal completely changed that for us.
From the moment we walked in, he greeted us with a friendly smile and made us feel welcome. He took the time to understand what we were looking for and showed us the Nissan Pathfinder. When we told him we were still ... Read More DealerRater - Oct 14, 2026
I did my regular service maintenance in addition to tire rotation, sway bar maintenance, coolant change etc. It was done efficiently and I could feel my car driving improved with handling. Adam was excellent in giving attention to my concerns regarding the car. My car is 12 years old and I depend on good service to keep my car going well without problems on the road. Ziegler has a good service department to help maintain my car over the years.
We had such a wonderful experience working with Djamal! My husband and I had been shopping around for an SUV to trade in our Honda Pilot and get something new, and honestly, some of our experiences at other dealerships had been disappointing. We didn’t always feel comfortable or welcomed, but Djamal completely changed that for us.
From the moment we walked in, he greeted us with a friendly smile and made us feel welcome. He took the time to understand what we were looking for and showed us the Nissan Pathfinder. When we told him we were still planning ... Read More Google - Oct 10, 2026
I recently purchased a car from Sam at Ziegler Nissan, and it was one of the easiest and most efficient car-buying experiences I’ve had. Sam was responsive, organized, and made the entire process feel easy from start to finish. I really appreciated his communication and how smoothly everything went. Highly recommend working with Sam!
They are very good and I feel they are reasonable and I feel confident in their work.
Very accommodating, very pleasant and they make sure you're well taken care of
Bought a new Rogue for a very good price. No problems at all with any of the interactions. No games and out in an hour and a half. Hightly recommended.
Had a great experience from start to finish! A special shoutout to Djamal, who made the entire process smooth and stress-free. He was genuinely friendly, patient, and always willing to answer questions without making me feel pressured or rushed. The communication was excellent, and everything was explained clearly along the way. It’s refreshing to work with someone who genuinely cares about their customers and goes the extra mile to make sure they're taken care of. Really appreciate Djamal and the entire team. Highly recommend!
Adam Abdallah does an outstanding job of providing me the best possible service. He exceeds my expectation every time I am here. Your mechanics and other service staff are really the unsung heroes. The work is always done right and on time. Kudos to everyone at Ziegler Nissan.
Service was good as usual. My suggestion is that when there is an emergency some priority is given.
The appointment scheduling was very quick and easy. My repair was completed when they promised.
regular 60k mile maintenance-oil change, brake fluid change out, fuel injection service, also front ball joint / stabilizer needed replacement and covered under warranty. service advisor was very thorough. and when it was gonna take longer than expected he offered me a loaner which i didn’t mind waiting so i turned it down. then, when it ran into lunchtime, offered to take me to get some lunch. i think that was above and beyond. no more rattle on front end. alignment done perfect too. 2nd day from service. car is running a tad rough, but temperature is coldest it’s ... Read More Google - Oct 3, 2026
Had a great experience! Djamal Oucif was great to work with! He was friendly, professional, and made the entire car-buying process easy and stress-free. I really appreciated his help and would definitely recommend him to anyone looking for a vehicle.
I had a great experience working with Djamal Oucif. He was very helpful, patient, and made sure everything went smoothly. I appreciate his excellent customer service and would happily recommend him to others.
Adam greeted me upon arrival and was very pleasant to deal with. Explained everything throughly to me. Highly recommend
Great customer service all the way from the time u get there too the time u leave ty so much Joe Garcia 9,26,2026
Super great service, Isaias was a really big help into buying our first car!!!
Kevin my service guy was amaxon. Absolutely the best and very professional.
The work they do is great but I was given a cost and when the work was done it was 400.00 more. I received an unacceptable explanation why. Not ethical.
Great service with every maintenance appointment. Wonderful staff!
The dealership itself was very clean and very accommodating. They offered coffee and water. Djamal Oucif was amazing
Absolute worst service experience possible. Brought my Infiniti QX80 in and was told it needs an engine, and instead of taking accountability, Zeigler Nissan of Orland Park put me through a total bait-and-switch nightmare. I spoke directly with Brian, the service manager, on the phone who explicitly promised me that I would be placed first on the loaner list because of previous problems I have already had at this exact location. That was a complete lie. They told me to return my paid rental car and come in for a QX60, only for the staff to act completely clueless, look ... Read More Google - Sep 12, 2026
Absolute worst service experience possible. Brought my Infiniti QX80 in and was told it needs an engine, and instead of taking accountability, Zeigler Nissan of Orland Park put me through a total bait-and-switch nightmare. I spoke directly with Brian, the service manager, on the phone who explicitly promised me that I would be placed first on the loaner list because of previous problems I have already had at this exact location. That was a complete lie. They told me to return my paid rental car and come in for a QX60, only for the staff to act completely clueless, look ... Read More Yelp - Sep 12, 2026
Bought Brand new Nissan Murano Platinum. Had a flat tire with side wall damage due to a road hazard. Could NOT change the tire as there is NO JACK OR WHEEL WRENCH! Had to find someone with the equipment to change the tire.Another surprise! No spare! Found a tire pump with liquid sealer in the storage area. It is worthless with a sidewall gash! Contacted Ziegler Nissan of Orland Park and was told the $50,000.00 auto does NOT come with a Jack & Lug Wrench! Nothing but excuses! Worst experience car I have ever had!
Good service and good customer service thank you for your patience I recommend you to give service to others
Fast & efficient From pulling in to the service area to paying for services, the whole team was fast and efficient!
Kevin is always the best help and takes the time to explain all the options. I don't take my car to anyone else!
The entire process was exceptional. I worked with Djamal Oucif and he made my car buying process seamless. I knew what I wanted and Djamal listened and executed without being pushy or gimmicky. The finance people were also easy to work with and the whole experience was great.
Kevin is so Professional and courteous. He explains everything that is going on with your car with constant text. He's absolutely Awesome. ????
Spent $50,000 on a 2026 Nissan Murano. Had a flat tire two months after purchase. There was NO JACK OR LUG WRENCH!!!! Had to contact a local tire dealer to bring a jack and lug wrench! Cost me $40.00 because of the negligence of Zeigler Nissan of Orland Park! when I contacted the salesperson, I was told bring it in, maybe I overlooked it by the spare tire! I did not receive any call backs from the salesperson, even though he said he would call me back! He said he was tied up with customers! For 3 days??? Nothing but excuses!
Great people to work with, efficient and professional although the repairs are expensive. Very nice dealership.
Always a great experience, I've been a customer for over 20 years I will return
Service is always so helpful & they do excellent work as well I just got another truck they were so nice just to get the plate on the front because one of the screws were striped and I was having a hard time 3guys came over at the same time to help me they were so nice they greet you help you from the car to the waiting room and tell you if you need anything while their to let them know the ease of the process as your truck is getting serviced is phenomenal love Zeigler Nissan…
Very good communication. My car was done when promised I was even allowed to drop it off the night before.
Excellent service, Kevin R, goes above and beyond my expectations, explains with great clarity how and what is going to happen with repairs or service
My Service at this location is always great and wonderful. My service advisor Adam is awesome.
Great service Great service, professional help, answering any questions I had. Overall Great experience Very satisfied
Djamal Oucif was outstanding! Highly recommend him when buying a car. He was knowledgeable and nice
Amazing Did the job good and got a nice car wash and new oil change
I am completely pleased with the level of service that I've received at the dealership
Always professional and gets it ryte the first time this is the reason I come back
A service rep at Ziegler Orland park His name Kevin Rodriquez never cared to take me inside their service desk to explain what service my car needs and pricing instead he tried to do this while i 'm still park in their service parking area. He said to me " you been here before" so i said yes, the he said " then you should know the price". Unapproachable and borderline racist The way he treated me and his way of assisting other customer specially white folks.
Quick reply's very knowledgeable helpful and makeing sure I'm taken care of. Honest, reliable, great
Kevin Rodriquez never care to take me inside the service desk to explain what my car needs and pricing. He basically tried to do all this while park in the service parking area and expect me to know the price of the service i need. He asked me" you been here before" i said, " yes" then he said" then you know the price" he was condescending and almost racist because i see him service while folks the acceptable way and yet treat me differently.
I paid $1800 for a wheel bearing and some brakes and I still had the same problem when I left so I had to bring the car back and then they tried to charge me to fix what was really wrong. I’m done.
I was there for three hours and was the second person in line with an appointment when the doors open. That took way too much time.
GET RID OF YOUR DUMBASS VIRTUAL ASSISTANT AND FOR THE LOVE OF THE GOD THE GOOD PEOPLE IN THE PARTS DEPARTMENT NEED SUPPORT!!!
The technician was very thorough. I didn’t have to wait long. Overall a pleasant experience.
They went above and beyond for me!! From the moment I walked in, top notch
At first i thought this dealership was great. But same thing Salesmen Lie told me i was already approved and needed to just show check stubs. and now they need more money down while the same priced car i can get from another dealer for same amount thought they were different but nope